Indicates the types of Viber events that the account owner would like to be notified about. FieldĪccount webhook URL to receive callbacks & messages from users. Webhook will be used for receiving callbacks and user messages from Viber. The authentication token is generated upon account creation and can be viewed by the account’s admins in the “edit info” screen of their Public Account/ bot or on the Viber Admin Panel.There are no registration fees and our team is here to support you through the development and integration process. With Viber’s APIs, you can create unique experiences for users at scale. Learn more about Viber Business Messaging at Sinch. The Sinch Developer Documentation site contains comprehensive documentation, which show you how we support Viber Bot through the Sinch Conversation API.Īll Viber APIs are hosted by Viber, which Sinch manages on behalf of clients through the Viber Business Messaging Portal. N ote: The business cannot initiate a conversation using this API. The Association is with the Viber Users "UserID" and all conversations must be initiated by the Viber User. A great example of this currently is the World Health Organisation COVID-19 Information Bot.The Viber user must "Subscribe" to receive information from a Bot API. The Viber bot API, as the name suggests is focused on automated conversations. The Viber Bot API is free to use from Viber and a channel adapter is available for use via the Sinch Conversation API. The Sinch Developer Documentation site contains comprehensive documentation, which show you how we support Viber Business Messaging through the Sinch Conversation API.
Monthly Platform pricing will be the higher of the countries selected. One-Way APIs are no longer available, and all APIs will present a keyboard for reply.ĭestination countries must be selected (Maximum of 20). Inbound messages and Delivery Status reports are propagated to the Conversation API.Īs of October 2021, Viber have introduced a new Unified API. There are different rich message formats – refer to the Conversation API Channel Information – Viber for more information.
The Association is with the Viber User Phone number making it easy to reach the user. Note: Sinch do not monitor the client Opt-In, but you should be aware that there are sanctions for "Spam Events" which equate to €5000 for each event where the client cannot show correct Opt-In through an audit. An Electronic Communications Opt-In (With a specific Marketing Opt-In If used for that purpose) is required. This is the only Viber Business Messaging API where a message/conversation may be initiated by the Business. The Viber Messaging – 2Way API is available for use via the Sinch Conversation API - Rate Card Applies. Sinch provides support for the following Viber APIs using the Conversation API:
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